Remote Travel Concierge | Create Memorable Journeys
Epicescapesadventure
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Benefits offered by this job
Job summary
Epic Escapes Adventure Travel Agency USA is seeking a Remote Travel Specialist to guide clients from trip planning to post-trip wrap-up. You will handle inquiries, assist with bookings and modifications, and ensure a seamless travel experience with professionalism and care.
The role emphasizes clear communication, knowledge of destinations, and proactive problem-solving, with remote work flexibility and access to travel perks. Join a passionate team focused on turning travel dreams into memories.
Qualifications
- Excellent communication across written and verbal channels.
- Background in customer service, ideally travel, tourism or hospitality.
- High attention to detail and proactive mindset.
Responsibilities
- Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
- Support clients with bookings, modifications, cancellations, and special travel requests.
- Provide accurate destination and process information and keep clients informed throughout planning.
- Follow up with clients to confirm plans and collect feedback after trips.
- Address client concerns with empathy and efficiency to ensure satisfaction.
Skills
Tools
Job description
Epic Escapes Adventure Travel Agency USA is seeking a Remote Travel Specialist to guide clients from trip planning to post-trip wrap-up. You will handle inquiries, assist with bookings and modifications, and ensure a seamless travel experience with professionalism and care.
The role emphasizes clear communication, knowledge of destinations, and proactive problem-solving, with remote work flexibility and access to travel perks. Join a passionate team focused on turning travel dreams into memories.
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