Remote Travel Concierge — Plan, Assist & Delight

Getaway Travel Agency; Portland (OR); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Travel perks

Discounts on industry partners

Training & growth opportunities

Job summary

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from trip planning to safe return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in sunny Arizona, the company delivers personalized service to travelers nationwide, offering exclusive perks and ongoing training. This role emphasizes strong communication and proactive problem solving in a remote setting.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally within travel or hospitality.
• High attention to detail and strong organizational skills.
• Tech-savvy and quick to learn new booking systems.
• Genuine enthusiasm for travel and helping others.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.

Skills

Communication

Customer service

Travel industry

Attention to detail

Proactive

Tech-savvy

Adaptability

Job description

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from trip planning to safe return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in sunny Arizona, the company delivers personalized service to travelers nationwide, offering exclusive perks and ongoing training. This role emphasizes strong communication and proactive problem solving in a remote setting.