Remote Travel Concierge & Support Specialist

Sawmilldcllc; Torrance (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work opportunity

Growth opportunities within a travel-focused company

Access to travel-related perks and discounts

Supportive remote team environment

Job summary

Sawmilldcllc is looking for a Remote Travel Customer Representative to support travelers throughout their journeys. This 100% remote position requires excellent communication and customer service skills, as you will assist clients with travel inquiries and ensure a smooth experience from trip planning to execution.

The ideal candidate will be highly organized, detail-oriented, and passionate about travel, eager to work independently in a remote setting. Benefits include travel-related perks and discounts, as well as ongoing support and training.

Qualifications

• Strong written and verbal communication skills are essential.
• Must have experience in customer service, preferably in travel or hospitality.
• Highly organized, dependable, and detail-oriented individuals will excel.

Responsibilities

• Assist clients remotely via email, phone, and messaging.
• Answer travel-related inquiries in a clear and friendly manner.
• Support itinerary updates, cancellations, changes, and requests.
• Provide guidance on destinations, travel requirements, and procedures.
• Monitor trips and communicate proactively with clients.
• Resolve issues efficiently while maintaining a positive experience.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Detail-oriented

Ability to work independently

Quick learner

Passionate about travel

Job description

Sawmilldcllc is looking for a Remote Travel Customer Representative to support travelers throughout their journeys. This 100% remote position requires excellent communication and customer service skills, as you will assist clients with travel inquiries and ensure a smooth experience from trip planning to execution.

The ideal candidate will be highly organized, detail-oriented, and passionate about travel, eager to work independently in a remote setting. Benefits include travel-related perks and discounts, as well as ongoing support and training.