Remote Travel Concierge & Support Specialist

Sawmilldcllc; Garner (NC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full training and ongoing support

Growth opportunities within the company

Travel-related perks and industry discounts

Collaborative remote team environment

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to provide support for travelers before, during, and after their trips. This fully remote role involves assisting clients with travel inquiries and ensuring a smooth, stress-free experience. The ideal candidate is highly organized and passionate about travel.

You will engage with clients through email and phone, assisting with trip changes and providing travel guidance. Strong communication skills and customer service experience are essential.

Qualifications

• Experience in customer service roles such as travel, hospitality, or call centers.
• Ability to work independently in a remote setting.
• Eagerness to provide exceptional travel assistance.

Responsibilities

• Assist clients with travel-related questions via email, phone, and messaging.
• Resolve client issues efficiently while ensuring satisfaction.
• Monitor upcoming trips and maintain client communication.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Dependable

Detail-oriented

Ability to learn new systems quickly

Passionate about travel

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to provide support for travelers before, during, and after their trips. This fully remote role involves assisting clients with travel inquiries and ensuring a smooth, stress-free experience. The ideal candidate is highly organized and passionate about travel.

You will engage with clients through email and phone, assisting with trip changes and providing travel guidance. Strong communication skills and customer service experience are essential.