Remote Travel Concierge & Support Specialist

Sawmilldcllc; Savannah (GA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel-related perks and industry discounts

Supportive remote team environment

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth experience from start to finish.

The ideal candidate enjoys helping people, is highly organized, and is excited about the travel industry. You'll have full training, growth opportunities, and access to industry perks.

Qualifications

• Experience in travel, hospitality, call center, or support roles preferred.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear and friendly manner.
• Support itinerary updates, cancellations, and special requests.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized and detail-oriented

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth experience from start to finish.

The ideal candidate enjoys helping people, is highly organized, and is excited about the travel industry. You'll have full training, growth opportunities, and access to industry perks.