Remote Travel Concierge & Support

Sawmilldcllc; Jacksonville (FL); À distance; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

100% remote

Full training

Growth opportunities

Travel industry discounts

Supportive remote team

Résumé du poste

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves assisting clients with travel-related questions, providing trip support, and ensuring a smooth, stress-free experience from start to finish.

Ideal candidates are organized, enjoy helping people, and are excited about working remotely in the travel industry.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience (travel, hospitality, call center, or support roles preferred).
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.
• Passionate about travel and helping others travel with confidence.

Responsabilités

• Assist clients remotely via email, phone, and messaging platforms
• Answer travel-related inquiries in a clear, professional, and friendly manner
• Support itinerary updates, cancellations, changes, and special requests
• Provide guidance on destinations, travel requirements, and agency procedures
• Monitor upcoming trips and proactively communicate with clients when needed
• Resolve issues efficiently while maintaining a positive customer experience

Connaissances

Communication skills

Customer service experience

Remote work

Organized and detail-oriented

Learn new systems quickly

Description du poste

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves assisting clients with travel-related questions, providing trip support, and ensuring a smooth, stress-free experience from start to finish.

Ideal candidates are organized, enjoy helping people, and are excited about working remotely in the travel industry.