Remote Travel Concierge & Client Support Specialist

Hallford Travels; Hot Springs (NC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training and resources

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to deliver excellent service to clients planning their travel. The role involves assisting clients with travel options, confirming reservations with suppliers, and maintaining accurate records.

Ideal candidates will have strong communication skills and the ability to work independently in a remote environment. We offer flexible scheduling, training resources, and travel industry perks. Previous experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and bookings.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email and online platforms

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to deliver excellent service to clients planning their travel. The role involves assisting clients with travel options, confirming reservations with suppliers, and maintaining accurate records.

Ideal candidates will have strong communication skills and the ability to work independently in a remote environment. We offer flexible scheduling, training resources, and travel industry perks. Previous experience is helpful but not required.