Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Cincinnati (OH); Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Performance bonuses

Training and professional development

Exclusive travel discounts

Job summary

A luxury travel company is seeking a Travel Customer Service Representative to join their remote team. This role involves assisting clients with travel inquiries, bookings, and support, requiring strong communication skills and a customer-first mindset. Candidates should have a passion for travel, attention to detail, and prior experience in customer service. The position offers performance bonuses, training in the travel industry, and access to exclusive travel discounts.

Qualifications

• Previous experience in customer service or the travel industry preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to multitask in a fast-paced, remote environment.
• Passion for travel and helping others plan unforgettable trips.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Assist clients with travel quotes, bookings, payments, and itinerary details.
• Communicate professionally with vendors, airlines, and tour operators.
• Manage client reservations and resolve any travel-related issues.
• Promote travel packages, upgrades, and special deals.

Skills

Customer service

Communication skills

Attention to detail

Problem-solving

Multitasking

Tools

CRM systems

Job description

A luxury travel company is seeking a Travel Customer Service Representative to join their remote team. This role involves assisting clients with travel inquiries, bookings, and support, requiring strong communication skills and a customer-first mindset. Candidates should have a passion for travel, attention to detail, and prior experience in customer service. The position offers performance bonuses, training in the travel industry, and access to exclusive travel discounts.