Remote Travel Concierge & Support Specialist

Rudybtravel; Auburn (WA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. This position entails exceptional communication and organization skills, managing inquiries, assisting with travel bookings, and ensuring a positive client experience. The ideal candidate is customer-oriented and passionate about travel. The role offers 100% remote work and opportunities for professional growth within the company, along with travel perks.

Qualifications

• Customer service experience in travel or hospitality is preferred.
• Ability to manage multiple client requests efficiently.
• Detail-oriented with strong organizational skills.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with travel bookings, including changes and cancellations.
• Provide information on destinations and travel policies.
• Coordinate booking details and confirm itineraries for clients.
• Follow up with clients before and after travel for feedback.
• Address client concerns with empathy and professionalism.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. This position entails exceptional communication and organization skills, managing inquiries, assisting with travel bookings, and ensuring a positive client experience. The ideal candidate is customer-oriented and passionate about travel. The role offers 100% remote work and opportunities for professional growth within the company, along with travel perks.