Remote Travel Concierge & Support Specialist

Rudybtravel; Springfield (OR); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Ongoing training and development

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, providing information on travel requirements, and following up with clients to ensure satisfaction. Candidates must have excellent communication skills, customer service experience, and a genuine interest in travel. The position offers a 100% remote work environment and opportunities for professional growth.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience is preferred in travel or hospitality.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking systems.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with travel bookings and special requests.
• Provide accurate information on destinations and travel requirements.
• Coordinate booking details and confirm itineraries for clients.
• Follow up with clients to ensure a positive experience.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Organizational skills

Attention to detail

Comfortable using technology

Proactive management of client requests

Interest in travel

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, providing information on travel requirements, and following up with clients to ensure satisfaction. Candidates must have excellent communication skills, customer service experience, and a genuine interest in travel. The position offers a 100% remote work environment and opportunities for professional growth.