Remote Travel Concierge & Support Specialist

Rudybtravel; Bethlehem (Northampton County); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with training

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves assisting with travel bookings, responding to inquiries, and ensuring client satisfaction. Ideal candidates have strong communication skills, customer service experience, and a passion for travel. The position offers a 100% remote work environment, opportunities for professional growth, and access to travel perks and discounts.

Qualifications

• Customer service experience preferred in travel or hospitality.
• Ability to manage multiple client requests efficiently.
• Genuine interest in helping clients plan memorable experiences.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, including changes and cancellations.
• Provide information on destinations and agency policies.
• Confirm itineraries and maintain accurate documentation.
• Follow up with clients to ensure a positive experience.
• Address client concerns with empathy and professionalism.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Technology comfort

Reliable and proactive

Interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves assisting with travel bookings, responding to inquiries, and ensuring client satisfaction. Ideal candidates have strong communication skills, customer service experience, and a passion for travel. The position offers a 100% remote work environment, opportunities for professional growth, and access to travel perks and discounts.