Remote Travel Concierge: Seamless Journeys & Perks

Sweetcarolinatravels; Washington (District of Columbia); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Sweet Carolina Travel in Washington, DC is seeking a Remote Travel Specialist to support clients from idea to return home. You will guide travelers with bookings, updates, and problem solving, delivering seamless, memorable service.

This role emphasizes strong communication, industry knowledge, and a love for travel. Enjoy fully remote flexibility, exclusive travel perks, ongoing training, and a culture built on trust and heart.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback after travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule.
• Exclusive travel perks and access to industry discounts.
• Professional development through ongoing training and team support.
• Community culture where travel, connection, and meaningful memories drive us.

Skills

Communication skills

Customer service

Attention to detail

Tech savvy

Tools

Booking tools

Job description

Sweet Carolina Travel in Washington, DC is seeking a Remote Travel Specialist to support clients from idea to return home. You will guide travelers with bookings, updates, and problem solving, delivering seamless, memorable service.

This role emphasizes strong communication, industry knowledge, and a love for travel. Enjoy fully remote flexibility, exclusive travel perks, ongoing training, and a culture built on trust and heart.