Remote Travel Concierge & Pre-Trip Planning

Nova Travels; Tallahassee (FL); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Travel benefits and discounts

Remote work with flexible scheduling

Training and ongoing support

Growth opportunities

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

You will communicate via phone, email, and messaging platforms, review travel plans, share destination information, and follow up before departures to ensure readiness. Remote-friendly with flexible scheduling and growth opportunities.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Customer support experience is helpful but not required.
• Interest in travel and client service.
• Remote work opportunity with flexible scheduling.
• Training and ongoing support provided.
• Opportunities for growth within the travel industry.
• Access to travel benefits and discounts.
• Collaborative and supportive team environment.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms
• Assist with reviewing travel plans and confirming trip details
• Provide clear information regarding travel destinations and procedures
• Follow up with clients prior to departure to ensure readiness
• Address client concerns and escalates more complex matters when necessary

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Tech-savvy / learning

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

You will communicate via phone, email, and messaging platforms, review travel plans, share destination information, and follow up before departures to ensure readiness. Remote-friendly with flexible scheduling and growth opportunities.