Remote Travel Concierge & Planning Expert

Sweetcarolinatravels; Indianapolis (IN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Professional development

Community culture

Job summary

Sweetcarolinatravels is seeking a Remote Travel Specialist to provide seamless and memorable support to travelers from planning to their safe return. You'll engage with client inquiries, manage bookings, and deliver accurate travel information. This role offers fully remote flexibility and emphasizes professional development and community culture within the travel industry.

The ideal candidate has strong communication skills and experience in customer service, particularly in travel or hospitality. Join us and share our passion for helping others create unforgettable journeys!

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with bookings, modifications, and cancellations.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and commitment to client satisfaction.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sweetcarolinatravels is seeking a Remote Travel Specialist to provide seamless and memorable support to travelers from planning to their safe return. You'll engage with client inquiries, manage bookings, and deliver accurate travel information. This role offers fully remote flexibility and emphasizes professional development and community culture within the travel industry.

The ideal candidate has strong communication skills and experience in customer service, particularly in travel or hospitality. Join us and share our passion for helping others create unforgettable journeys!