Remote Travel Concierge & Planner

Taylortravelsco; Orlando (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Commission-based earnings

Professional development

Job summary

Taylor Travels Co Travel Agency USA seeks a Remote Travel Specialist to guide clients through every travel stage. You will assist with planning, bookings, and post-trip follow-up, ensuring a seamless experience.

This commission-based role values excellent communication, travel knowledge, and tech-savviness. Remote flexibility enables work from anywhere in the country, with a focus on personalized service.

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent organizational habits.
• Proactive mindset and ability to learn new systems quickly.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with travel modifications, cancellations, and special requests.
• Provide accurate information on destinations, documents, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address client concerns with empathy to ensure satisfaction.

Skills

Excellent communication

Customer service experience

Travel industry knowledge

Tech-savviness

Detail-oriented

Tools

Booking software

CRM systems

GDS knowledge (Amadeus)

Job description

Taylor Travels Co Travel Agency USA seeks a Remote Travel Specialist to guide clients through every travel stage. You will assist with planning, bookings, and post-trip follow-up, ensuring a seamless experience.

This commission-based role values excellent communication, travel knowledge, and tech-savviness. Remote flexibility enables work from anywhere in the country, with a focus on personalized service.