Remote Travel Concierge — Personal Journeys & Perks

Taylortravelsco; Philadelphia (Philadelphia County); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Professional growth

Travel community

Job summary

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from planning through safe return home. You will assist with travel arrangements, respond to inquiries, and resolve challenges with professionalism from a remote location in the United States.

The role is commission-based with opportunities for exclusive travel perks, industry discounts, and ongoing training to support professional growth.

Qualifications

• Excellent communication skills—both written and verbal.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and able to learn new systems and booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from planning through safe return home. You will assist with travel arrangements, respond to inquiries, and resolve challenges with professionalism from a remote location in the United States.

The role is commission-based with opportunities for exclusive travel perks, industry discounts, and ongoing training to support professional growth.