Remote Travel Concierge & Booking Specialist

Taylortravelsco; Chicago (IL); Remote; USD 42,000 - 72,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Supportive team

Job summary

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients through every stage of their journeys—from planning to return home—and to deliver a seamless, personalized travel experience.

In this commission-based role, you will respond to inquiries, assist with bookings and changes, share destination information, and follow up after trips with empathy and professionalism.

Qualifications

• Excellent communication with clients in writing and speaking.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong attention to detail and organizational skills.
• Ability to learn new booking systems quickly.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Assist clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, documents, and processes.
• Follow up with clients to confirm plans and collect feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication skills

Customer service

Tech savvy

Proactive mindset

Tools

Booking tools

Job description

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients through every stage of their journeys—from planning to return home—and to deliver a seamless, personalized travel experience.

In this commission-based role, you will respond to inquiries, assist with bookings and changes, share destination information, and follow up after trips with empathy and professionalism.