Remote Travel Concierge | Expert Booking & Support

Taylortravelsco; Detroit (MI); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Professional growth

Supportive team

Job summary

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience. You will assist with travel arrangements, respond to inquiries, and manage updates with professionalism.

The role emphasizes strong communication, a background in travel or hospitality, and a proactive, tech-savvy approach to learning new booking tools. Remote flexibility and industry discounts are among the benefits.

Qualifications

• Excellent written and verbal communication abilities.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy with quick learning of new systems and booking tools.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging).
• Assist with booking modifications, cancellations and special requests.
• Provide accurate destination, documentation, and process information.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from planning through return, ensuring a seamless, stress-free experience. You will assist with travel arrangements, respond to inquiries, and manage updates with professionalism.

The role emphasizes strong communication, a background in travel or hospitality, and a proactive, tech-savvy approach to learning new booking tools. Remote flexibility and industry discounts are among the benefits.