Remote Travel Specialist & Client Concierge

Taylortravelsco

Portland (OR)

On-site

USD 35,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Remote flexibility

Travel perks & discounts

Ongoing training & support

Community of travel enthusiasts

Job summary

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from planning to return, ensuring a seamless journey. This commission-based role emphasizes delivering stress-free travel experiences with professional support across the country.

You will respond to inquiries, arrange bookings, and provide up-to-date destination information, focusing on exceptional service and client satisfaction. Flexible hours and travel perks enhance the role.

Qualifications

Excellent communication skills—both written and verbal.
Background in customer service in travel, tourism, or hospitality.
High attention to detail and strong organizational habits.
Tech-savvy and able to learn new booking tools quickly.
Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

Respond to client inquiries across email, phone, and messaging.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate information on destinations, documents, and agency processes.
Follow up with clients to confirm plans and gather post-trip feedback.
Address client concerns with empathy and efficiency to ensure satisfaction.