Remote Travel Concierge & Itinerary Coordinator

Nova Travels; Tallahassee (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Access to travel industry perks and aff

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and support them throughout their travel experience. This role emphasizes attentive service, helping travelers feel prepared, supported, and confident in their plans.

Responsibilities include answering travel questions, reviewing itineraries, and guiding destinations, with a focus on clear communication and professional, client-centered service.

Qualifications

• Experience in customer service or hospitality is preferred.
• Strong attention to detail and organizational skills.
• Comfortable using online tools and systems.
• Passion for travel and hospitality.

Responsibilities

• Answer travel-related questions from clients.
• Review itineraries and confirm travel details.
• Provide guidance on destinations and travel prep.
• Maintain clear, professional communication with travelers.
• Coordinate assistance and address concerns as needed.

Skills

Customer service

Hospitality

Communication

Organization

Remote work experience

Tools

CRM

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and support them throughout their travel experience. This role emphasizes attentive service, helping travelers feel prepared, supported, and confident in their plans.

Responsibilities include answering travel questions, reviewing itineraries, and guiding destinations, with a focus on clear communication and professional, client-centered service.