Remote Travel Concierge for Collegiate Athletics

On Location Events; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

On Location is seeking a Support Agent to collaborate with university staff, handling GDS bookings and travel arrangements. You will manage calls and emails, book air, hotels, and group travel, and support invoicing during slower periods. Flexibility for overtime and varying weekend shifts is required.

Ideal candidates have Sabre or equivalent GDS experience, strong customer service and time management skills, and the ability to work independently within a fast-paced environment.

Qualifications

• GDS experience with Sabre or similar system.
• Strong customer-service orientation and communication skills.
• Excellent time management in a fast-paced environment.
• Able to work independently and as part of a team.

Responsibilities

• Handle bookings and inquiries via calls and email.
• Book and ticket air reservations, hotels, and group services in the GDS.
• Assist with invoicing during slower periods.
• Support team with ad-hoc tasks and special requests.

Skills

GDS experience

Customer service

Communication

Time management

Independent worker

Team player

Tools

Sabre

Concur

Job description

On Location is seeking a Support Agent to collaborate with university staff, handling GDS bookings and travel arrangements. You will manage calls and emails, book air, hotels, and group travel, and support invoicing during slower periods. Flexibility for overtime and varying weekend shifts is required.

Ideal candidates have Sabre or equivalent GDS experience, strong customer service and time management skills, and the ability to work independently within a fast-paced environment.