Remote Travel Consultant – Group Travel & GDS Booking

On Location Events, LLC

Florida

Hybride

USD 27 000 - 37 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Medical
Dental
Vision
Life and disability insurance
Paid time off
401k plan

Résumé du poste

On Location is seeking a Support Agent who collaborates with university coaches and operations to handle multi-level travel needs. Knowledge of Sabre or similar GDS is required, with the ability to manage calls and emails while working from home. The role may involve group travel bookings including air, hotels, and buses.

The position requires four 10-hour shifts weekly, including weekends and holidays, and a strong customer-service mindset.

Qualifications

  • Experience with Sabre or a similar Global Distribution System (GDS).
  • Ability to multitask while handling calls and emails.
  • Willingness to work from home with limited distractions.
  • Willingness to work four 10-hour shifts per week, including weekends and holidays.
  • Knowledge of travel processes (air, hotel, car, group travel).

Responsabilités

  • Book and exchange air, hotel, car, private car services, and buses to fit client needs.
  • Book hotels and cars within the GDS.
  • Invoice during off-peak times for group hotels and buses.
  • Multitask by handling calls and emails promptly.
  • Knowledge of air ticketing, exchanges, voids, and MCOs.
  • Collaborate with teammates to complete tasks.

Connaissances

Client-service orientation
Communication skills
Time management
Independent worker
Team player
Willingness to learn
Positive attitude
Self-starter

Outils

Sabre GDS
Concur

Description du poste

On Location is seeking a Support Agent who collaborates with university coaches and operations to handle multi-level travel needs. Knowledge of Sabre or similar GDS is required, with the ability to manage calls and emails while working from home. The role may involve group travel bookings including air, hotels, and buses.

The position requires four 10-hour shifts weekly, including weekends and holidays, and a strong customer-service mindset.

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