Remote Travel Concierge & Client Booking Support

Network Travel Careers; Texas; Remote; USD 36,000 - 54,000; Full time

Job summary

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally, stays organized, and thrives in a flexible work environment.

You will assist with organizing bookings, respond via email, phone, and messaging, gather reservation details, maintain client profiles, and collaborate with the team to ensure a smooth, positive experience

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Skills

Customer service

Communication

Remote work

Detail-oriented

Schedule management

Proactive

Tools

Booking tools

Online systems

Job description

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally, stays organized, and thrives in a flexible work environment.

You will assist with organizing bookings, respond via email, phone, and messaging, gather reservation details, maintain client profiles, and collaborate with the team to ensure a smooth, positive experience