Remote Travel Concierge for Booking & Support

Hallford Travels; Athens (GA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Support from experienced travel team

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning from anywhere in the U.S. You will respond to inquiries, help coordinate cruises, vacation packages, tours, and hotel stays, and ensure smooth bookings.

Ideal candidates are friendly, dependable, and service-oriented, with strong communication and organizational skills. Prior travel or customer service experience is helpful but not required; training is provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Organized

Attention to detail

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning from anywhere in the U.S. You will respond to inquiries, help coordinate cruises, vacation packages, tours, and hotel stays, and ensure smooth bookings.

Ideal candidates are friendly, dependable, and service-oriented, with strong communication and organizational skills. Prior travel or customer service experience is helpful but not required; training is provided.