Remote Travel Concierge — Flexible Hours & Discounts

OTRA Travels; San Antonio (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Discounted travel

Job summary

A travel company is seeking a Customer Service Representative to assist clients in planning their vacations. This role involves engaging with clients through various channels, researching travel options, booking arrangements, and providing exceptional customer service. Candidates must have a reliable internet connection and demonstrate strong communication and adaptability skills. The position is remote and offers flexible scheduling, alongside attractive employee discounts for personal travel.

Qualifications

• Must have reliable internet access.
• Be at least 18 years of age.
• Flexible in daily routines as client needs change.

Responsibilities

• Connect with clients to assist with travel needs.
• Research best deals and activities for clients.
• Learn to book air, resort, car rentals, and tickets.
• Provide outstanding customer service before, during, and after vacations.
• Maintain excellent client records for repeat clients.

Skills

Excellent communication skills

Time management skills

Customer service experience

Self-motivation

Adaptability

Confidence and enthusiasm

Tools

Smartphone

Tablet

Computer/Laptop

Job description

A travel company is seeking a Customer Service Representative to assist clients in planning their vacations. This role involves engaging with clients through various channels, researching travel options, booking arrangements, and providing exceptional customer service. Candidates must have a reliable internet connection and demonstrate strong communication and adaptability skills. The position is remote and offers flexible scheduling, alongside attractive employee discounts for personal travel.