Remote Travel Concierge — Flexible Hours & Discounts

OTRA Travels; St. Louis (MO); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee Discount

Flexible Schedule

Discounted travel opportunities

Job summary

A travel service provider is looking for an energetic Customer Service Representative to join their remote team. The ideal candidate will assist clients with travel bookings, providing excellent customer service while researching the best travel options. Candidates must possess strong communication skills and have a flexible schedule. You will enjoy discounted travel opportunities while ensuring clients have the best vacations possible. This role offers both full-time and part-time options in a supportive work environment.

Qualifications

• Must have a smartphone, tablet, and/or computer/laptop with reliable internet access.
• Be ready to be flexible in your daily routine as clients' needs are always changing.
• Must be at least 18 years of age.

Responsibilities

• Build rapport with clients via phone/email/chat/social media.
• Research the best deals, customs, weather, and activities for clients.
• Book travel services like air, resort, car rentals, and more.
• Maintain up-to-date knowledge of evolving travel products and services.
• Provide outstanding customer service to ensure happy repeat clients.

Skills

Excellent written and verbal communication

Time management

Self-motivation

Adaptability

Enthusiasm

Job description

A travel service provider is looking for an energetic Customer Service Representative to join their remote team. The ideal candidate will assist clients with travel bookings, providing excellent customer service while researching the best travel options. Candidates must possess strong communication skills and have a flexible schedule. You will enjoy discounted travel opportunities while ensuring clients have the best vacations possible. This role offers both full-time and part-time options in a supportive work environment.