Remote Travel Concierge — Flexible Hours & Discounts

OTRA Travels; Los Angeles (CA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

A travel service company is seeking a Customer Service Representative to assist clients with travel needs. The role involves connecting with clients, researching travel options, and providing excellent customer service. Ideal candidates are self-motivated, possess strong communication skills, and are flexible. This position offers the opportunity to work remotely, possibly part-time or full-time, with perks including employee discounts on travel.

Qualifications

• Must be at least 18 years of age.
• Possess excellent written and verbal communication skills.
• Previous experience in Customer Service is a plus.

Responsibilities

• Connect with clients via phone/email/chat/social media.
• Research best deals and activities for clients.
• Learn to book various travel services like flights and resorts.
• Maintain a knowledge base of products and services.
• Provide outstanding customer service before and after trips.

Skills

Excellent written communication

Excellent verbal communication

Time management

Customer service orientation

Self-motivated

Job description

A travel service company is seeking a Customer Service Representative to assist clients with travel needs. The role involves connecting with clients, researching travel options, and providing excellent customer service. Ideal candidates are self-motivated, possess strong communication skills, and are flexible. This position offers the opportunity to work remotely, possibly part-time or full-time, with perks including employee discounts on travel.