Remote Travel Concierge — Flexible Hours & Discounts

OTRA Travels; Kansas City (MO); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedule

Employee Discount

Discounted travel opportunities

Job summary

A travel service company is seeking a Customer Service Representative to assist clients with their travel needs. This remote position involves building rapport through various communication channels, researching travel options, and booking arrangements. Ideal candidates are self-motivated and possess excellent communication skills. Flexibility in schedule and a positive attitude are essential, as you will work with clients to ensure outstanding service before, during, and after their trips. This role also offers employee discounts on travel.

Qualifications

• Must be at least 18 years of age.
• Previous experience in Customer Service is a plus, but not required.
• Ability to work flexible hours.
• Adaptable to changing client needs.

Responsibilities

• Building rapport with clients via various communication channels.
• Researching best travel deals and activities for clients.
• Booking travel arrangements directly with vendors.
• Maintaining a knowledge base of evolving travel products.
• Providing outstanding customer service for repeat clients.

Skills

Excellent written and verbal communication

Time management skills

Self-motivated

Flexibility

Enthusiasm and positive attitude

Tools

Smartphone

Tablet

Computer/Laptop

Job description

A travel service company is seeking a Customer Service Representative to assist clients with their travel needs. This remote position involves building rapport through various communication channels, researching travel options, and booking arrangements. Ideal candidates are self-motivated and possess excellent communication skills. Flexibility in schedule and a positive attitude are essential, as you will work with clients to ensure outstanding service before, during, and after their trips. This role also offers employee discounts on travel.