Remote Travel Lead & Concierge

Departuretravels; Dallas (TX); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Departure Travel is seeking a motivated Remote Travel Advisor to support clients throughout their travel journey. This flexible remote role emphasizes customer service, communication, organization, and planning while offering a lifestyle-friendly schedule.

Join a growing team that values collaboration in a fully remote environment and provides opportunities to stay ahead with travel trends and agency tools.

Responsibilities

• Guide clients through every stage of the travel planning process
• Assist with trip inquiries, destination information, and travel options
• Provide professional and timely communication throughout the booking experience
• Follow up with clients to confirm travel plans and ensure satisfaction
• Respond to client emails, phone calls, and messages in a professional manner
• Support clients with travel modifications, cancellations, and updates
• Maintain organized client records and communication
• Ensure accuracy and attention to detail with travel information and scheduling
• Gather post-trip feedback to help improve the client experience
• Stay informed on travel trends, destinations, and industry tools
• Learn and adapt to new systems, technology, and agency resources
• Collaborate with team members in a supportive remote environment
• Be flexible with evening availability when needed to support clients

Job description

Departure Travel is seeking a motivated Remote Travel Advisor to support clients throughout their travel journey. This flexible remote role emphasizes customer service, communication, organization, and planning while offering a lifestyle-friendly schedule.

Join a growing team that values collaboration in a fully remote environment and provides opportunities to stay ahead with travel trends and agency tools.