Remote Travel Advisor & Concierge — Flexible Schedule

Departuretravels; The Villages (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Departure Travel is seeking a Customer Service Travel Advisor to join our remote team. You will guide clients through every stage of travel planning, respond to inquiries, and ensure a stress-free booking experience while maintaining organized records.

This flexible, remote role offers evening availability as needed, ongoing learning about destinations, tools, and agency processes, and collaboration with teammates to deliver outstanding service for travelers.

Responsibilities

• Guide clients through every stage of travel planning.
• Respond to client emails, phone calls, and messages in a professional manner.
• Maintain organized client records and up-to-date travel documentation.
• Support clients with travel modifications, cancellations, and updates.
• Collaborate with team members in a supportive remote environment.
• Be flexible with evening availability to support clients.

Job description

Departure Travel is seeking a Customer Service Travel Advisor to join our remote team. You will guide clients through every stage of travel planning, respond to inquiries, and ensure a stress-free booking experience while maintaining organized records.

This flexible, remote role offers evening availability as needed, ongoing learning about destinations, tools, and agency processes, and collaboration with teammates to deliver outstanding service for travelers.