Remote Travel Concierge — Expert Trip Planner

Sawmilldcllc; Delanco Township (NJ); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Exclusive travel perks

Fully remote

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip idea to safe return, ensuring a seamless, memorable experience. You’ll handle bookings, provide destination insights, and troubleshoot with professionalism and care.

We offer fully remote work from anywhere, ongoing training, and access to exclusive travel perks and discounts, supporting your passion for travel and helping clients design unforgettable journeys.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adapt to new booking tools and systems.
• Genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Customer service (travel)

Attention to detail

Tech proficiency

Love for travel

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip idea to safe return, ensuring a seamless, memorable experience. You’ll handle bookings, provide destination insights, and troubleshoot with professionalism and care.

We offer fully remote work from anywhere, ongoing training, and access to exclusive travel perks and discounts, supporting your passion for travel and helping clients design unforgettable journeys.