Remote Travel Concierge — Client-Centric Planner

Sawmilldcllc; Foley (AL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Training & mentorship

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip idea to safe return, delivering seamless, memorable experiences. You’ll handle bookings, provide expert destination insights, and troubleshoot with empathy while maintaining a professional service mindset.

The role emphasizes flexible, fully remote work from anywhere, with exclusive travel perks and ongoing training to support your growth and client satisfaction.

Qualifications

• Experience in customer service, preferably travel, tourism, or hospitality.
• Excellent written and spoken communication skills.
• Detail-oriented with strong organizational abilities.
• Comfortable with booking systems and new software.
• Passion for travel and helping others plan memorable trips.

Responsibilities

• Handle inquiries via email, phone, and messaging with timely, polished communication.
• Assist travelers with bookings, updates, changes, cancellations, and special requests.
• Provide destination insights, documents, and agency procedures.
• Follow up to confirm details and gather feedback post-travel.
• Deliver empathetic, efficient service focused on client satisfaction.
• Work fully remotely with flexible scheduling.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Tools

Booking tools

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip idea to safe return, delivering seamless, memorable experiences. You’ll handle bookings, provide expert destination insights, and troubleshoot with empathy while maintaining a professional service mindset.

The role emphasizes flexible, fully remote work from anywhere, with exclusive travel perks and ongoing training to support your growth and client satisfaction.