Remote Travel Concierge & Customer Support

Sawmilldcllc; Midland (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel-related perks

Industry discounts

Growth opportunities

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers throughout their journey. This 100% work-from-home role involves solving travel inquiries and providing support for itinerary changes and travel requirements.

The ideal candidate enjoys helping others, is organized, and thrives in a remote environment. The position offers full training, travel perks, and growth opportunities within a supportive team.

Qualifications

• Previous experience in travel, hospitality, or customer support roles is preferred.
• Must be able to learn new systems and processes quickly.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional manner.
• Support itinerary updates, cancellations, and special requests.
• Provide guidance on destinations and travel requirements.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve issues efficiently while maintaining positive experiences.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Detail-oriented

Comfortable working independently

Passionate about travel

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers throughout their journey. This 100% work-from-home role involves solving travel inquiries and providing support for itinerary changes and travel requirements.

The ideal candidate enjoys helping others, is organized, and thrives in a remote environment. The position offers full training, travel perks, and growth opportunities within a supportive team.