Remote Travel Concierge & Customer Support

Adventures Await; Houston (TX); Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Training opportunities

Supportive community

Flexible remote work

Employee discounts

Flexible schedule

Professional development

Job summary

Adventures Await Travel is seeking a Remote Customer Service Specialist to deliver professional service by phone, email, or chat, and to help clients plan seamless travel experiences.

You will maintain accurate itineraries, track client needs, and keep records in line with company policies, while thriving in a supportive, collaborative environment that values growth. This role offers flexible remote work, ongoing training, and opportunities to develop your travel industry knowledge.

Qualifications

• Must deliver professional customer service via phone, email, or chat.
• Strong communication and organizational skills are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Skills

Customer service

Communication

Team player

Detail-oriented

Self-motivated

Job description

Adventures Await Travel is seeking a Remote Customer Service Specialist to deliver professional service by phone, email, or chat, and to help clients plan seamless travel experiences.

You will maintain accurate itineraries, track client needs, and keep records in line with company policies, while thriving in a supportive, collaborative environment that values growth. This role offers flexible remote work, ongoing training, and opportunities to develop your travel industry knowledge.