Remote Travel Concierge & Support Specialist

Remote Careers; Columbus (OH); Remoto; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training provided

Remote work

Flexible scheduling

Descrizione del lavoro

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative who enjoys helping people, solving problems, and delivering excellent service in a remote environment.

In this role you will assist with inquiries, reservations support, and general customer service needs, while staying organized and customer-focused in a fast-paced remote setting. Training provided and flexible scheduling.

Competenze

• Customer service or client support experience preferred.
• Strong verbal and written communication.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote setup.
• Ability to work independently while staying team-oriented.

Mansioni

• Respond to customer inquiries via phone, email, and online platforms.
• Assist clients with travel-related questions and reservations.
• Provide accurate information on itineraries and policies.
• Maintain organized customer records in company systems.
• Resolve customer concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive customer experience from inquiry to completion.

Conoscenze

Customer service

Communication skills

Organization

Remote work setup

Independent worker

Strumenti

CRM systems

Descrizione del lavoro

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative who enjoys helping people, solving problems, and delivering excellent service in a remote environment.

In this role you will assist with inquiries, reservations support, and general customer service needs, while staying organized and customer-focused in a fast-paced remote setting. Training provided and flexible scheduling.