Remote Travel Concierge — Create Seamless, Memorable Journeys

Almaaventurera; City of Mount Vernon (NY); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Exclusive travel perks

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to safe return, handling bookings, resolving issues, and delivering a seamless, memorable experience. You’ll be the calm, knowledgeable guide teams rely on.

This role requires excellent written and spoken communication, customer service experience in travel or hospitality, sharp attention to detail, and comfort with booking tools.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service—prefer travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adapt to new booking tools.
• Genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Strong written and verbal.communi c(?)

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to safe return, handling bookings, resolving issues, and delivering a seamless, memorable experience. You’ll be the calm, knowledgeable guide teams rely on.

This role requires excellent written and spoken communication, customer service experience in travel or hospitality, sharp attention to detail, and comfort with booking tools.