Remote Travel Concierge — Seamless Journeys & Perks

Almaaventurera; Fairfax (VA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Professional development

Remote-friendly schedule

Job summary

Alma Aventurera in the United States seeks a Remote Travel Consultant to guide clients from the first trip idea to a safe, memorable return. You’ll handle bookings and troubleshoot with professionalism, care, and a service mindset.

We prize trust, consistency, and heart, and offer fully remote flexibility, exclusive travel perks, and ongoing professional development to help you thrive in a supportive, travel-loving team.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• Genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Customer service experience

Attention to detail

Tech-savviness

Passion for travel

Job description

Alma Aventurera in the United States seeks a Remote Travel Consultant to guide clients from the first trip idea to a safe, memorable return. You’ll handle bookings and troubleshoot with professionalism, care, and a service mindset.

We prize trust, consistency, and heart, and offer fully remote flexibility, exclusive travel perks, and ongoing professional development to help you thrive in a supportive, travel-loving team.