Remote Travel Concierge — Seamless Journeys & Perks

Almaaventurera; Elizabeth (NJ); Remote; USD 45,000 - 68,000; Full time

Benefits offered by this job

Remote work

Exclusive travel perks

Industry discounts

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from initial trip ideas to a safe return home. You’ll handle bookings, provide destination insights, and resolve issues with a service mindset that makes travel seamless and memorable.

You’ll work fully remotely, coordinating with travelers nationwide, using booking tools, and delivering personalized support with a focus on accuracy, empathy, and timely communication.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Strong communication

Customer service

Tech-savvy

Attention to detail

Love for travel

Tools

Booking tools

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from initial trip ideas to a safe return home. You’ll handle bookings, provide destination insights, and resolve issues with a service mindset that makes travel seamless and memorable.

You’ll work fully remotely, coordinating with travelers nationwide, using booking tools, and delivering personalized support with a focus on accuracy, empathy, and timely communication.