Remote Travel Concierge & Client Success Specialist

Unique Escapes; Little Rock (AR); Teletrabalho; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work environment

Training and support for travel tools

Resumo da oferta

Unique Escapes is seeking a Remote Client Service & Success Specialist to support clients through their travel journey—from inquiry to booking and post-trip follow-up. The role emphasizes attention to detail, client care, and confident communication across channels.

You will handle destination inquiries, quotations, and bookings while maintaining accurate client records and coordinating with suppliers. A friendly, proactive professional will thrive in this position.

Qualificações

• Excellent verbal and written communication.
• Strong organization and attention to detail.
• Ability to manage multiple clients, bookings, and deadlines.
• Proactive problem solving and calm under pressure.
• Familiar with travel booking platforms and CRM tools.

Responsabilidades

• Serve as primary contact via phone, email, chat, and social media.
• Build lasting client relationships with proactive communication.
• Guide clients through planning, options, and bookings.
• Prepare travel quotes, itineraries, and summaries.
• Document client interactions and update CRM promptly.
• Coordinate with suppliers and internal teams to resolve issues.
• Follow up post-trip for feedback and future bookings.

Conhecimentos

Clear communication

Organization & time management

Multitasking

Problem solving

Technology literacy

Ferramentas

CRM systems

Travel booking platforms

Microsoft Office

Google Workspace

Email tools

Descrição da oferta de emprego

Unique Escapes is seeking a Remote Client Service & Success Specialist to support clients through their travel journey—from inquiry to booking and post-trip follow-up. The role emphasizes attention to detail, client care, and confident communication across channels.

You will handle destination inquiries, quotations, and bookings while maintaining accurate client records and coordinating with suppliers. A friendly, proactive professional will thrive in this position.