Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Rancho Cordova (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Access to travel perks and industry discounts

Ongoing training and development

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will assist with luxury and leisure bookings while providing high-quality, personalized experiences.

Key responsibilities include responding to inquiries, managing bookings, providing travel information, and ensuring customer satisfaction. The role requires excellent communication skills and a genuine interest in travel. You'll enjoy a fully remote work environment and opportunities for professional growth.

Qualifications

• Detail-oriented with a passion for travel and hospitality.
• Able to manage multiple client requests efficiently.
• Proficient with various communication platforms.

Responsibilities

• Respond promptly to client inquiries via phone and email.
• Assist with travel bookings, including changes and cancellations.
• Provide accurate travel information to clients.
• Confirm itineraries to ensure client satisfaction.
• Follow up with clients before and after travel.
• Maintain documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will assist with luxury and leisure bookings while providing high-quality, personalized experiences.

Key responsibilities include responding to inquiries, managing bookings, providing travel information, and ensuring customer satisfaction. The role requires excellent communication skills and a genuine interest in travel. You'll enjoy a fully remote work environment and opportunities for professional growth.