Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Cicero (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with ongoing training

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will respond to inquiries via various channels, assist with bookings, and ensure a high-quality experience.

This role requires excellent communication skills, customer service experience in travel, and a passion for helping clients plan memorable trips. Enjoy a fully remote work environment with opportunities for professional growth and access to travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel or hospitality preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings and requests.
• Provide timely information on destinations and travel requirements.
• Confirm itineraries and ensure client satisfaction.
• Follow up with clients before and after travel.
• Maintain accurate documentation and booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will respond to inquiries via various channels, assist with bookings, and ensure a high-quality experience.

This role requires excellent communication skills, customer service experience in travel, and a passion for helping clients plan memorable trips. Enjoy a fully remote work environment with opportunities for professional growth and access to travel perks.