Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Federal Way (WA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Ongoing training and development

Job summary

Rudybtravel is looking for a remote Travel Customer Service Representative to assist clients during their travel journey. In this role, you will respond to inquiries, manage bookings, and ensure client satisfaction throughout the travel experience.

The ideal candidate is detail-oriented, has excellent communication skills, and a genuine interest in travel. This position offers a fully remote work environment with opportunities for professional growth and access to travel perks.

Qualifications

• Customer service experience preferred in travel, hospitality, or service-related fields.
• Strong organizational skills and attention to detail are crucial.
• Must be comfortable using technology and learning new systems.

Responsibilities

• Respond promptly to client inquiries via phone and email.
• Assist with luxury and leisure travel bookings.
• Provide accurate information regarding travel requirements.
• Coordinate booking details with clients.
• Proactively follow up with clients before and after travel.
• Maintain accurate documentation in booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills and attention to detail

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is looking for a remote Travel Customer Service Representative to assist clients during their travel journey. In this role, you will respond to inquiries, manage bookings, and ensure client satisfaction throughout the travel experience.

The ideal candidate is detail-oriented, has excellent communication skills, and a genuine interest in travel. This position offers a fully remote work environment with opportunities for professional growth and access to travel perks.