Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Longview (TX); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Travel perks and industry-related discounts

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to support clients in their travel journey. This role involves managing inquiries via phone and email while ensuring accurate bookings and client satisfaction.

We seek detail-oriented individuals who can efficiently handle multiple requests and are passionate about travel. This position offers a fully remote work environment and opportunities for growth.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel or hospitality.
• Strong organizational skills with attention to detail.

Responsibilities

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist with travel bookings, including changes and cancellations.
• Provide accurate information regarding destinations and agency policies.
• Follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to support clients in their travel journey. This role involves managing inquiries via phone and email while ensuring accurate bookings and client satisfaction.

We seek detail-oriented individuals who can efficiently handle multiple requests and are passionate about travel. This position offers a fully remote work environment and opportunities for growth.