Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Roswell (GA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journeys. This position requires excellent communication skills, a passion for travel, and the ability to handle multiple client requests efficiently.

In this client-facing role, you will manage inquiries and bookings, ensuring clients have a seamless travel experience from start to finish. The role offers a fully remote environment and opportunities for professional growth within the travel industry.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience, preferably in travel or hospitality.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist with travel bookings including changes and cancellations.
• Provide timely information about destinations and agency policies.
• Confirm itineraries to ensure accuracy for clients.
• Follow up with clients to ensure positive experiences.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journeys. This position requires excellent communication skills, a passion for travel, and the ability to handle multiple client requests efficiently.

In this client-facing role, you will manage inquiries and bookings, ensuring clients have a seamless travel experience from start to finish. The role offers a fully remote environment and opportunities for professional growth within the travel industry.