Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Lansing (MI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients in every step of their travel journey. You will handle bookings, respond to inquiries, and ensure client satisfaction throughout the travel process.

The ideal candidate will have strong communication skills, a background in customer service, and a genuine interest in travel. The position offers a fully remote work environment and opportunities for professional growth.

Qualifications

• Great communication skills are essential for this role.
• Experience in customer service is preferred, especially in travel or hospitality.
• Strong organizational skills are required.

Responsibilities

• Respond promptly to client inquiries via phone and email.
• Assist with travel bookings including changes and cancellations.
• Provide accurate information regarding travel destinations.
• Confirm itineraries and maintain documentation.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients in every step of their travel journey. You will handle bookings, respond to inquiries, and ensure client satisfaction throughout the travel process.

The ideal candidate will have strong communication skills, a background in customer service, and a genuine interest in travel. The position offers a fully remote work environment and opportunities for professional growth.