Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Harlingen (TX); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients with their travel needs throughout the journey, from booking to follow-up.

This role requires excellent communication skills, customer service experience, and a passion for travel. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction in a 100% remote work environment.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience, preferably in travel or hospitality.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings and special requests.
• Provide information on destinations and travel requirements.
• Coordinate booking details and confirm itineraries.
• Follow up with clients before and after travel.

Skills

Excellent verbal and written communication skills

Customer service experience (travel, hospitality, or service-related)

Strong organizational skills and attention to detail

Comfortable using technology and learning new systems

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients with their travel needs throughout the journey, from booking to follow-up.

This role requires excellent communication skills, customer service experience, and a passion for travel. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction in a 100% remote work environment.