Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Waltham (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will assist with bookings, respond to inquiries, and ensure client satisfaction before, during, and after travel.

The ideal candidate should have excellent communication skills, customer service experience, and a passion for travel. This role offers a 100% remote work environment and opportunities for professional growth.

Qualifications

• Customer service experience in travel, hospitality, or service-related roles is preferred.
• Ability to manage multiple client requests efficiently.

Responsibilities

• Respond to client inquiries promptly via phone, email, and messaging.
• Assist with bookings, changes, cancellations, and special requests.
• Provide information on destinations and travel requirements.
• Follow up with clients before and after travel.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Proactive and reliable

Interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will assist with bookings, respond to inquiries, and ensure client satisfaction before, during, and after travel.

The ideal candidate should have excellent communication skills, customer service experience, and a passion for travel. This role offers a 100% remote work environment and opportunities for professional growth.