Remote Travel Concierge — Bookings, Support & Perks

Inspired; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative based in Cleveland, Ohio, to support clients throughout their travel journey. The ideal candidate will respond to inquiries, assist with bookings, and provide detailed information regarding travel policies. This role offers remote work flexibility, travel perks, and opportunities for growth within the agency. A passion for travel and customer service experience are essential for creating memorable experiences for clients.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others create unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Ability to learn booking platforms quickly

Organized and dependable

Job description

Inspired is seeking a Travel Customer Representative based in Cleveland, Ohio, to support clients throughout their travel journey. The ideal candidate will respond to inquiries, assist with bookings, and provide detailed information regarding travel policies. This role offers remote work flexibility, travel perks, and opportunities for growth within the agency. A passion for travel and customer service experience are essential for creating memorable experiences for clients.