Remote Travel Concierge: Bookings, Support & Growth

Inspired; Charleston (SC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel experiences. You will provide exceptional service by assisting with inquiries, bookings, and resolving issues. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This role offers flexible scheduling, remote work, and opportunities for growth. Join our supportive team and help create unforgettable experiences for travelers.

Qualifications

• Strong customer service experience, ideally in travel or hospitality.
• Dependable and proactive with high attention to detail.
• Ability to navigate booking platforms efficiently.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with bookings, changes, and cancellations.
• Provide accurate information about travel documents and policies.
• Follow up with clients to ensure satisfaction.
• Handle client concerns with empathy.

Skills

Excellent verbal and written communication skills

Customer service experience

Organized and detail-oriented

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel experiences. You will provide exceptional service by assisting with inquiries, bookings, and resolving issues. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This role offers flexible scheduling, remote work, and opportunities for growth. Join our supportive team and help create unforgettable experiences for travelers.