Remote Travel Concierge and Support Specialist

Kopp Travels; Tampa (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information about travel policies. The ideal candidate possesses excellent communication and customer service skills, with a passion for travel. This role offers 100% remote work, flexible scheduling, and opportunities for growth within the agency.

Qualifications

• Proficient verbal and written communication skills.
• Experience in customer service within travel or hospitality.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations.
• Provide accurate information on destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience (preferably in travel or hospitality)

Organized, dependable, proactive with attention to detail

Comfortable with technology and quick to learn booking platforms

Passion for travel and helping others

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information about travel policies. The ideal candidate possesses excellent communication and customer service skills, with a passion for travel. This role offers 100% remote work, flexible scheduling, and opportunities for growth within the agency.